Luna - Emerald

All UK / EU orders are printed to the nearest cm. US, Canada and Australia are printed to the nearest inch. E.G. 30x40cm UK / EU 12x16" AU / US. "A" sizing will remain the same.

The sizing specified is PER PRINT across all designs.

A4  21cm x 27.7cm / 8.3" x 11.7''

A3  29.7cm x 42cm / 11.7" 'x 16.5

16/20"  40.6cm x 50.8cm /16" x 20"

A2  42cm x 59.4cm / 16.5" 'x 23.4''

18/24"  45.72 x 60.96 cm / 18" x 24"

50/70cm  (UK/EU) 50cm x 70cm / 19.7'' x 27.6''

20/28" US  50.8cm x 71.12cm / 20" x 28"

A1  59.4cm x 84.1cm / 23.4'' x 33.1''

60/90cm (UK/EU)  60cm x 90cm / 23.62" x 35.43

24/36" US  1cm x 91cm / 24" x 36"

This product is made to order so please ensure you select your size & frame carefully as we are not able to amend this once the order has been made.

Frame not included in art prints.

This does not apply to "framed prints" or "framed canvases" which will be shipped with the frames.

If the main Image doesn't show white border, then it does not. This will be shown in our product photos and the product description. Please note the white border does not change the overall dimension of the art print size you choose. For example, an image with a white border listed as 16x20 inches will fit a 16x20 frame.

The size information refers to the total size of the print. The printed image will be slightly smaller than the paper size to accommodate the white border.

We are unable to customise our prints to add/remove white borders.

Art Prints: Giclée fine art printing (the gold standard) on museum-quality, heavyweight matte 200gsm paper. Professionally printed with archival inks which will retain their colour brilliance for a lifetime.

Production & Delivery

• All canvases are handmade to order and require 3–5 business days for production.
• Orders are fulfilled from the studio closest to your location (UK, US, Canada, or Australia) to reduce customs fees and delivery delays.
• Delivery times vary by destination. Typical delivery estimates are:
  
  UK: 4–8 business days
  US: 5–10 business days
  Rest of world: 5–10 business days
  
• These timeframes include production time, as every piece is made to order.

Please note: delivery times are estimates, not guarantees, and may be affected by carrier delays outside of our control.

Lost, Delayed, Missing or Damaged Orders

• If your order is delayed or appears lost in transit, please contact us at hello@aureous.co and we will investigate promptly.
• Where an item is confirmed lost, we will offer either a replacement or a full refund.
• Where an item is damaged, please send a close up photo up of the damage as well as a photo of the entire design side and email them to hello@aureous.co with your order number

Returns & Refunds (Non-Custom Orders)

• If you are not entirely happy with your order, you may request a return within 30 days of delivery.
• To initiate a return, please email hello@aureous.co before sending anything back.
• All unwanted purchases must be returned to our UK collections office.
• Customers are responsible for return shipping costs, which are non-refundable.
• We strongly encourage customers to review sizes and product details carefully before purchasing, particularly for large artworks.
• Please return in the original packaging

This policy is in accordance with the Consumer Contracts Regulations 2013.

Custom & Made-to-Order Items

• Custom, personalised, or made-to-order items are created specifically to your requirements.
• These items are non-returnable and non-refundable, unless they arrive damaged or faulty.
• This exemption is permitted under the Consumer Contracts Regulations 2013, which exclude bespoke or personalised goods from the standard cancellation period.
• We will always confirm custom order details prior to production.
• By placing a custom order, you confirm that:
  
  All details provided are correct
  You understand the item is made to order
  You accept that it cannot be cancelled, returned, or refunded once production begins (unless faulty)

Address Accuracy

• Customers are responsible for ensuring their shipping address is correct at checkout.
• Address changes must be requested before dispatch.
• We cannot be held responsible for delays or losses caused by incorrect address details.

Printed using water-based inks on sustainably sourced paper.